FAQs
Frequently asked questions
Everything you need to know about Built Reports. Can’t find an answer? Book a call and we’ll help.
Getting started
How quickly can we get started?
Most installers are up and running within a day. We’ll import your settings, manufacturer data and branding, then run unlimited training sessions so your whole team is confident from day one.
What training is provided?
Unlimited training, whenever you need it. We’ll make sure your whole team is confident using Built Reports, with support available 7 days a week.
How customisable is Built Reports?
Highly. Brand your enquiry forms, estimates and proposals, control what subcontractors see, and connect Built Reports to your existing workflow via Zapier and our integrations.
Data & compliance
Who owns the customer data?
You do. Your customer data always belongs to you, and you can export it at any time.
How does Built Reports handle MCS compliance?
Built Reports includes a fully integrated MCS-compliant QMS. Documents, competencies, calibrations and non-conformities update automatically as you work — covering MCS-001, MCS-025, MIS-3005, RECC and HIES.
Are energy tariffs kept up to date?
Yes. Built Reports keeps energy tariff and running-cost data current automatically, so every estimate and proposal reflects accurate figures without any manual updates.
Pricing & support
Is there a contract or lock-in?
No lock-in. Built Reports is month-to-month — we earn your business every month by helping you grow.
What support is available?
Reach us by phone or email, every day of the week. Quick responses to keep your jobs moving.
Does it work on mobile?
Yes — Built Reports works on any device. Update jobs on-site from your phone, scan with LiDAR on your tablet, or manage everything from your office desktop.